Brailsports BV, with registered office at Brugstraat 42, 3500 Hasselt acts as a controller of your personal data to be able to provide you the service of Brailsports. We collect and process your personal data and the personal data of your athletes so that you are able to use the application, to improve our services and to be able to provide technical support when required.

What data do we collect and for what purposes?

For usage of the coach dashboard

Contact details (first name, last name and email address)

For providing coach insights and metrics

For any athlete that is coupled to the third-party app (such as TrainingPeaks or intervals) from which you will select your athletes to be added to dashboard, we may collect 1) personal information including their first name, last name, date of birth and email address, 2) health information such as heart rate, heart rate variability and weight and 3) workout information such as power and cadence, collected from wearable devices or cycling computers. Certain health information may be inferred using AI algorithms (for example lactate threshold estimations). Before you connect the dashboard to a third-party app and/or share personal data, please inform your athletes about the content of this privacy statement and ensure that they agree to these conditions. You are responsible for the personal data you upload to the dashboard.

To improve our Services

We use the information we collect and receive to conduct research, and to analyze, develop, troubleshoot, and improve our Services. To do this, we may use third-party analytics providers to gain insights into how our Services are used, using aggregated data, and to help us improve the Services. For this purpose, we might use your and/or your athlete’s data. We can also use your connectivity and track your actions on any of our Services.

Who will have access to your personal data?

The researchers of Brailsports will have access to the necessary personal data for carrying out the services as described above.

Your personal data can be shared in a pseudonymised form with employees and/or researchers of the companies and organizations we work with for the performance of our services or for assistance and support, e.g., the University of Antwerp, Ghent University and imec.

If a party is involved that is located outside the European Economic Area (EEA), Brailsports will ensure that your data is always adequately protected and therefore only uses countries or organizations or sectors that guarantee equivalent protection.

Brailsports can use the collected data in pseudonymised form for further scientific research in the same research domain as the services described above for which you have given permission.

Technical and organizational measures and retention period

Brailsports has taken appropriate technical and organizational measures, which are incorporated in internal information security documents, to protect your personal data.

Your personal data will be stored in our database for the duration that you have an account with us. In the case that you close the account, it will be stored further for five years with us.

The data will always be at least pseudonymised and processed at a high level of aggregation, making it reasonably impossible to identify individual persons in the publications. Your data will be anonymized after five years.

Your rights

We collect your data on the basis of your consent, which means that you have the right to stop your cooperation at any time without having to give a reason. This can easily be done in writing by e-mail to coach@brailsports.com, after which Brailsports will process your cancellation as soon as possible. In addition, you can request us to obtain a copy of the personal data collected by us and / or to correct or delete this information in our files.

Contact

If you have any questions or comments, please contact us by e-mail at coach@brailsports.com.

If you have a complaint about the processing of your personal data by Brailsports, you can file a complaint with the competent data protection authority, namely the Belgian Data Protection Authority.

This privacy statement may be revised to comply with applicable legislation. We will announce any revisions to this statement via the website and make the amended statement available.